Shipping Policy & Covid-19 shipping times
Estimated shipping delivery times:
USA: Apparel 3-5 business days (covid-19 shipping time is 7-14)
CANVAS ART 7-10 business days (covid-19 shipping time is 7-14)
Canada: Apparel 5-10 business days (covid-19 shipping time is 10-20)
CANVAS ART 15 business days (covid-19 shipping time is 10-20)
World: Apparel 10-20 business days (covid-19 shipping time is 15-30)
CANVAS ART 16-18 business days (covid-19 shipping time is 15-45)
Your order will be sent out on average within 3 days of ordering.
How long will it take to receive my order?
From your screen to your door, our delivery deadlines vary from 5 to 10 business days, depending on the product type and format size. Please remember that we take the necessary time to print and carefully package all products by hand. Delivery after shipment may take between 2-5 days. Due to Covid-19 restrictions there can be some delays up to 7-15 days or more for certain products.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at [insert support email here] noting your order number. We'll see what can be done.
WHAT IS YOUR RETURN POLICY?
We are committed to our customers and want you to be happy! You may cancel or amend your order within 24 hours of purchase free of charge. We are proud to provide the largest online selection of art designed to motivate and inspire you every day. Due to the diversity and size of our offering, we do not pre-print or inventory any stock, so every piece is printed-on-demand and made custom to order. Since we do not warehouse or hold inventory, we are unable to accept returns and swap out one piece of art for another, so we cannot provide refunds, credits, or replacements except in the event of damage prior to the product arriving with our valued customer. In the event that a piece arrives damaged, we ask that a photo of the damaged unit is sent to our Customer Care team, and will produce and send a replacement at no charge.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.
If you'd like a different size, get in touch with us at [insert support email here] and we'll let you know what your next steps are.